2021 Cookie Program
December 2, 2020
·
The 2021 Cookie Program starts Friday, December 11, 2020
·
Ensure you have a Parent Permission for EVERY girl on your troop roster
that is participating in the program!
·
COVID-19 Precautions:
o
Wash hands often.
o
Use hand sanitizer.
o
Wear a mask.
o
Practice social distancing
·
Look for information concerning Door Hangers soon!
·
You can log into
GSLearn to review the training modules at any time during the program:
o GSLearn is located
in the same area as the Volunteer Toolkit and MyGS after logging in at www.girlscoutsnca.org
·
If you can’t locate the eBudde welcome email but think you should be
able to log in:
o
Volunteers will
receive eBudde access December 1
o
Go to ebudde.littlebrownie.com
o
Click “Forgot your
Password”
o
If your email
address is not recognized or you only see 2019-2020, you are not uploaded to
eBudde yet. Please send an email to aconger@girlscoutsnca.org or sstutsman@girlscoutsnca.org to find out what
you are missing.
·
A girl is not showing in eBudde/eBudde Demo:
o
Check the troop
roster (troop leaders have access in MyGS) to confirm she is registered for
your troop. Our system is being upgraded and will be available December 8
§
She is: Send an email to sstutsman@girlscoutsnca.org with the girl’s
name and troop number to get her added.
§
She’s not: Contact her parents and ensure she registers before participating in
the cookie program.
·
A girl who is inactive in your troop is showing in eBudde:
o
Per Girl Average
bonus IS NOT affected if she stays at zero packages sold
o
Participation bonus IS
affected – must have 90% of girls participate to earn an extra $0.01 per
package sold
o
Send a list of
inactive girls to your Membership Manager (contact your SUCM/SUM if you are not
sure who that is)
o
The Membership
Manager will contact the parents to confirm she is inactive.
·
Digital Cookie Troop
Link Information:
o
Digital Cookie has
now changed their troop link process to offer Girl Delivery with the Cookie
Finder Troop Link
o
Our TCMs will only
need to create and monitor ONE Troop Link!
o
TCMs will see one
girl who is not registered in the troop in the Girls tab of eBudde
o
The Cookie Finder
Troop Link Digital Cookie storefront will need to be setup so the troop appears
in the Cookie Finder on GSUSA’s national platforms
o
Girl delivery will
be possible after Initial Order; however, when girl delivery is on, the Troop
Link will not be visible on the Cookie Finder
o
To offer girl
delivery, the Troop Site Lead will need to change the option in Digital Cookie
for the Troop Link.
o
After the troop
event/activity that requires girl delivery to be offered, the Troop Site Lead
will need to turn girl delivery back off in order for the Troop Link to show in
Cookie Finder again
o
If you need help, email sstutsman@girlscoutsnca.org
o
As TCM, when you
login to Digital Cookie for the first time, you will need to select who the
Troop Site Lead will be for the troop. This can be changed as often as needed
throughout the program.
o To begin, click the “Start” button.
o You will be asked to enter a zip code for
your troop. Enter one that is representative of the majority of the girls in
your troop.
o You will also select a name from the drop
down of one of the volunteers from the troop to serve in the role of “Troop Site
Lead”. The Troop Site Lead will be responsible for working with the girls in
the troop to set up their site.
o The Volunteer designated as the Troop Site
Lead can login to Digital Cookie and select the “parent” role.
o At that point, she will be able to select the
Troop as one of her Girl Scouts from the drop down at the top of her page.
o She will need to complete the registration
process as if the troop were a new girl by signing the Terms & Conditions
statements and Girl Pledge, plus registering her name. It is important to leave
the Preferred First Name as it appears so that your Troop URL is correct. If
there is an issue with the troop number, please contact your Council Customer
Care to resolve before proceeding.
o After that, the Troop Site Lead will use the
“Site Setup” to work with the girls in the troop to create their message and
photo/video.
o Once the site is published and the Cookie
Program is live, the troop’s link is available and will appear on the Cookie
Finder beginning February 1.
o If you need help, email sstutsman@girlscoutsnca.org
·
A parent needs help with Digital Cookie:
o
Direct them to https://digitalcookie.girlscouts.org/help-parent-quicktipinstruction
o Digital Cookie help sheets can also be found here: https://drive.google.com/drive/folders/1zaoD8_Rq2ZJjVY-PgUuoioRAV91QTMYM?usp=sharing
·
eBudde Help Center:
o
There are many
resources available to TCMs in the eBudde Help Center tab in eBudde.
§
An example is the Troop User Manual from Little Brownie
Bakers found under “Manuals”. This is a step-by-step instructional manual for
Troop Cookie Managers and Leaders!
o
From Your Council is where you can find all the updated information from GSNCA for this cookie
program!
o These documents can also be found at https://www.girlscoutsnca.org/en/cookies/resources-lbb.html
·
Social Media Guidelines are updated:
o
DO NOT post Digital Cookie
links on retail/resale sites
§
Craigslist, Facebook
Marketplace, Garage Sale sites, eBay, Amazon Marketplace etc.
o
DO post Digital Cookie
links on community pages and personal social media accounts
o
DO post on What’s Happening in…., neighborhood pages, Nextdoor, Facebook community
and group pages, etc.
·
Use eBudde Demo to
practice before submitting information in the live eBudde site!
o
Log into the Cookie Tech Portal and select eBudde Demo
o
You may need to reset your password to enter, this is normal
o
Practice as you need to ensure you are comfortable with the program!
o
Enter your Initial Order on the Demo site first and then double check
it against your Initial Order totals from the order cards!
o
Don’t submit your
Initial Order on the Demo site until you are POSITIVE you won’t need to
practice anymore! Just like the live site, you can only submit your IO once in
the Demo!
·
ACH Sweeps:
o
GSNCA will sweep
funds from troop accounts as follows:
§
February 24th,
2021: ½ Initial Order total minus DOC credits received up to 2/17
§
March 17th,
2021: ½ Initial Order total minus DOC credits received between 2/18-3/10
§
March 31st,
2021: Remaining balance due
o
Ensure the deadlines
for your parents to turn in funds will cover the ACH amounts due
o
SUCM’s will provide
TCMs with sweep/withdrawal amounts
·
Troop Promotions:
o
Find the Troop
Promotions flyer here: https://www.girlscoutsnca.org/en/cookies/resources-lbb.html
o Me and My Guy:
§
December 11 – March
21
§
Participating girls
earn a patch
o Council-wide Hometown Heroes Gift of Caring:
§
December 11 – March
21
§
Top 10 entrepreneurs
who sell 75/+ Council-wide Hometown Heroes Gift of Caring packages will receive
Disney on Broadway package. See Promotions Flyer for more information
o Initial Digital Cookie:
§
December 21 –
December 31
§
Send 30 emails and
receive a patch
o Digital Dash (1):
§
December 21 –
December 31
§
For every 100 boxes
sold through Digital Cookie, girls will receive one entry in a drawing to win
their choice of a GoPro Hero, a 6-month subscription to Trefoil Trunks, or a 1-year
subscription (quarterly) to JoJo Siwa box
o Digital Dash (2):
§
March 1 – March 11
§ For every 100 boxes sold through Digital Cookie, girls will receive one
entry in a drawing to win their choice of a GoPro Hero, a 6-month subscription
to Trefoil Trunks, or a 1-year subscription (quarterly) to JoJo Siwa box